Orders placed through Bilsan Kauçuk are prepared and handed over to the courier as soon as possible, depending on stock availability and order volume. The average processing time for your orders to be shipped is 1-3 business days. Orders placed on official holidays and weekends are processed on the next business day.

Once your order has been dispatched, you will be notified by the courier company via SMS or e-mail. You can track your shipment online using the tracking number provided.

Delivery times may vary depending on your city and district, according to the courier company’s distribution schedule. In general, delivery takes 2-5 business days. If your address is classified as a “remote area” by the courier company, delivery may take longer.

We strongly recommend that you check the package when receiving your order. If you notice any damage, missing items, or errors, please ask the courier to prepare a report and do not accept the package. Kindly inform us of the situation immediately.

Bilsan Kauçuk takes the utmost care to ensure that your order reaches you safely and on time. However, our company cannot be held responsible for any delays that may occur during the shipping process.